The Perks of Paying with Payment Labs

As part of Payments Labs, processing your payments with us is a sweet endeavor. What makes processing payments with Payment Labs so sweet?

It boils down to these three reasons:

#1 – In the business of payments, not fees

That’s right—we don’t penalize returns or charge excessive fees like our competition. We do not add additional processing fees or upcharges for payment returns, even if the recipient made the errors or the banks stopped payment for compliance reasons.

Historically, less than 1% of payments through us result in returns. But if they happen, we take care of it. So don’t worry about unnecessary return fees or hidden charges from us. Just issue your payments with peace of mind!

#2 – End-to-end payment transaction transparency

Let’s say you’re owed money and now want to know if your payment has been submitted or not. Our transactions show all steps – from entered to submitted to payment status – in real time, all on your dashboard.

We also provide the breakdown details of a payment once received, so you know exactly why you’re getting paid $962.38 for a $1000 invoice (and we show what led to the $37.62 deduction). This feature applies to payments around the world, building trust between payor and payee.

#3 – White-glove service

Still have questions? As a premium service, we offer clients a payment platform bespoke to their needs and complete with concierge-style service for payments support. When clients choose us, they and their recipients interface with a real person in customer support, instead of a nameless, faceless tech platform. We’re here to walk clients through any issues that may arise, with patience, empathy, and expertise!